The Independent Custody Visitor (ICV) App has been one of PCS’s greatest successes. The app was born when OPPCs raised to us the issues they were having with current ICV visits and records being time-consuming and inefficient at raising and solving problems. PSS created the ICV app to solve these problems and greatly improve the work processes involved. The ICV App records details and information of detainees held in custody suites and requires an internet/wi-fi connection during the completion of the digital visit form.
The app records details and information of detainees held in custody suites, including any requests made by the detainee, any issues with the cell, along with any other notes and procedures to be followed during an ICV visit. Each user has their own dedicated log in enabling them to store their visits for viewing later, and the automated system means these are sent for sign off to the appropriate chains of authority with no extra work – it’s simply emailed across on a secure network. The app operates on a simple user interface making it highly accessible and easy to retrieve data from. In addition, the app provides a report generating system to help produce detailed reports on information gathered by all ICVs, which can be viewed and used by an administrator.
The aim with the ICV app is to improve upon current processes, efficiency, and usability. If you are interested and wish to learn more call 01926 298 999 to arrange your no obligation demonstration of this powerful app.